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Contact Us
CONTACT
Medical Information
Please contact our Medical Information team if you are a patient or healthcare professional that:
- is seeking product information (including cold-chain enquiries), or;
- wants to report an adverse event.
Within Australia phone: 1800 642 865
Within New Zealand phone: 0800 502 757
Email: aunz.medicalinformation@seqirus.com
Hours: 9:00am to 5:00pm AEST
Product Complaints
Please contact our Customer Service Team if you are a patient or healthcare professional with a quality concern, or to report a product complaint.
Within Australia phone: 1800 008 275
Within New Zealand phone: 0800 502 757
Email: AUSPTC@seqirus.com
Hours: 9:00am to 4:30pm AEST